Company: Royal Falcon Real Estate
Website: www.royalfalconre.ae
Email: marketing@royalfalconre.ae
Based in: Dubai, United Arab Emirates

1. Introduction

Royal Falcon Real Estate (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, communicate with us, or use our real estate services.

By using our website or engaging with our services, you consent to the collection and use of your personal data in accordance with this Privacy Policy and applicable UAE laws, including the UAE Federal Decree-Law on Personal Data Protection and the regulations of the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA).

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number, and nationality
  
  
• Identification details such as Emirates ID, passport, or RERA-required documents
  
  
• Financial information where required for transactions (e.g., proof of funds)
  
  

b) Property-Related Information

• Details of properties you inquire about, list, or transact through us
  
  
• Tenancy contracts, sales agreements, or other real estate documents
  
  

c) Website & Technical Data

• IP address, browser type, and device information
  
  
• Cookies and similar technologies to improve website performance and user experience
  
  

3. How We Use Your Information

We use personal information to:

• Provide real estate services, including buying, selling, leasing, or investment support
  
  
• Verify identity and meet regulatory requirements under RERA/DLD rules
  
  
• Communicate with you about listings, inquiries, or transactions
  
  
• Fulfill obligations under Anti-Money Laundering (AML) laws in the UAE
  
  
• Improve website functionality and service quality
  
  
• Send updates, promotions, or marketing communications (you may opt out at any time)
  
  

4. Legal Basis for Processing

We process personal data only where permitted under UAE law, including:

• When necessary to perform a contract with you (e.g., a brokerage agreement)
  
  
• When required by law (e.g., RERA registration, AML/CTF compliance)
  
  
• When we have your consent (e.g., for marketing)
  
  
• When processing is in our legitimate business interests and does not override your rights
  
  

5. Sharing of Information

We may share your data with:

• Government authorities such as DLD, RERA, or other UAE regulators when required
  
  
• Developers, landlords, buyers, tenants, or financial institutions involved in your transaction
  
  
• Professional service providers (e.g., marketing agencies, IT providers) who support our business under confidentiality agreements
  
  

We do not sell your personal information to third parties.

6. Data Storage & Retention

Your personal data is stored securely and retained only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
  
  
• Comply with legal, regulatory, and record-keeping requirements in Dubai/UAE
  
  

7. Security of Your Information

We implement physical, electronic, and organizational measures to protect personal data from unauthorized access, misuse, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Under UAE data protection laws, you may have the right to:

• Request access to the personal data we hold about you
  
  
• Request correction of inaccurate or incomplete information
  
  
• Request deletion of your data (where legally possible)
  
  
• Object to or restrict certain types of data processing
  
  
• Withdraw consent for marketing communications at any time
  
  

Requests should be submitted to marketing@royalfalconre.ae.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve functionality and user experience
  
  
• Analyze traffic and performance
  
  
• Remember preferences
  
  

You can manage or disable cookies through your browser settings.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under the age of 18. If such data is provided, it will be deleted upon discovery.

11. International Transfers

While we primarily store data within the UAE, some service providers may process data in other jurisdictions. In such cases, appropriate safeguards are applied to ensure compliance with UAE data protection standards.

12. Changes to This Policy

Royal Falcon Real Estate reserves the right to update or amend this Privacy Policy at any time. Updates will be effective once posted on our website. Continued use of our services after changes indicates acceptance.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Royal Falcon Real Estate
📧 Email: marketing@royalfalconre.ae
🌐 Website: www.royalfalconre.ae
📍 Office Address: 2605, Silver tower, Business Bay, Dubai